Pre-Purchase FAQ

How can I place an order?
Simply choose the product you want, add it to your cart, and complete the checkout process.

What payment methods are available?
We offer all popular payment methods available at checkout.

How will I receive my order?
We ship orders to Smartposti parcel lockers. If the product is too large to fit in a parcel locker, it will be delivered by courier.

When will I receive my order?
The stock information displayed on our product pages is accurate. Your order will arrive within 1–3 business days after purchase.

Can I pay in installments?
Yes, you can review and apply for installment payment options during checkout.

What company is Robotec?
We are a home robotics company with over 6 years of experience in the industry.

How can I get help if I have a question?
Simply contact us, and we will respond within 24 hours.

What happens if I have a problem with the product?
If you experience any issues with your product, please contact us. We will arrange transportation of the product to our service center for inspection. Our technicians will repair it, and if necessary, we will replace the product.